Which option is used to retrieve data from a Salesforce object within OmniStudio?

Which option is used to retrieve data from a Salesforce object within OmniStudio?

• A. DataRaptor Post Action
• B. DataRaptor Extract Action
• C. Lookup Input Element
• D. DataRaptor Load Action

Answer: (B)

DataRaptor Extract Action is used to retrieve data from Salesforce objects in OmniStudio. It defines an extraction step that queries the Salesforce object, selects the fields you need, can apply filters, and returns the results in a structured payload for use in the OmniScript or downstream data processes. This is specifically the operation for reading data from Salesforce. DataRaptor Load Action, in contrast, writes data back to Salesforce (create, update, or delete). The Post Action runs after a data operation to perform additional steps, not for the primary retrieval. The Lookup Input Element provides a simpler, single-value lookup rather than a full data extraction from Salesforce, so it isn’t the standard approach for retrieving multiple fields or records.

DataRaptor Extract Action is used to retrieve data from Salesforce objects in OmniStudio. It defines an extraction step that queries the Salesforce object, selects the fields you need, can apply filters, and returns the results in a structured payload for use in the OmniScript or downstream data processes. This is specifically the operation for reading data from Salesforce.

DataRaptor Load Action, in contrast, writes data back to Salesforce (create, update, or delete). The Post Action runs after a data operation to perform additional steps, not for the primary retrieval. The Lookup Input Element provides a simpler, single-value lookup rather than a full data extraction from Salesforce, so it isn’t the standard approach for retrieving multiple fields or records.