Which OmniScript element retrieves data specifically from Salesforce?

Which OmniScript element retrieves data specifically from Salesforce?

• A. HTTP Action
• B. Navigate Action
• C. DataRaptor Extract Action
• D. Response Action

Answer: (C)

Pulling data from Salesforce in an OmniScript flow is done with the DataRaptor Extract Action. This element runs a DataRaptor Extract mapping, which is configured to query Salesforce objects and return the fields you specify. The results are loaded into the OmniScript data model, so you can pre-fill fields, drive logic, or display values later in the flow. The other actions serve different roles: an HTTP Action retrieves data from an external HTTP endpoint, Navigate Action moves to another step, and Response Action sends data back to the client without performing a data query. So the DataRaptor Extract Action is the one designed to retrieve Salesforce data.

Pulling data from Salesforce in an OmniScript flow is done with the DataRaptor Extract Action. This element runs a DataRaptor Extract mapping, which is configured to query Salesforce objects and return the fields you specify. The results are loaded into the OmniScript data model, so you can pre-fill fields, drive logic, or display values later in the flow. The other actions serve different roles: an HTTP Action retrieves data from an external HTTP endpoint, Navigate Action moves to another step, and Response Action sends data back to the client without performing a data query. So the DataRaptor Extract Action is the one designed to retrieve Salesforce data.