Which OmniScript element retrieves data from Salesforce to pass to an external service?

Which OmniScript element retrieves data from Salesforce to pass to an external service?

• A. Response Action
• B. Navigate Action
• C. DataRaptor Extract Action
• D. HTTP Action

Answer: (C)

The main idea here is understanding how OmniScript brings Salesforce data into the flow so it can be sent to an external service. DataRaptor Extract Action is designed to pull data from Salesforce (using a DataRaptor Extract template that specifies the object and fields) and load those values into the OmniScript data tree. Once that data is in place, subsequent steps—such as an HTTP Action—can send it to an external service. Other options don’t fit as the data source step: the HTTP Action sends data outward but doesn’t retrieve Salesforce data by itself; Response Action handles server responses; Navigate Action controls movement through the script.

The main idea here is understanding how OmniScript brings Salesforce data into the flow so it can be sent to an external service. DataRaptor Extract Action is designed to pull data from Salesforce (using a DataRaptor Extract template that specifies the object and fields) and load those values into the OmniScript data tree. Once that data is in place, subsequent steps—such as an HTTP Action—can send it to an external service.

Other options don’t fit as the data source step: the HTTP Action sends data outward but doesn’t retrieve Salesforce data by itself; Response Action handles server responses; Navigate Action controls movement through the script.